Customer Service Agents at Mango 5

  • Customer Service Jobs in South Africa 2021
  • Full time
  • 3 months ago
  • Salary ZAR 1000-2000 / Monthly
  • Shift Full Time
  • Job Qualifications Grade 12
  • Number of vacancies 4 openings
  • Job experience 1 year
  • Job level Officer

Job Description

Duties & Responsibilities

The successful applicant will be responsible for but not limited to the following job functions:

What you’ll do

  • Deliver the best possible customer satisfaction through your interaction with your clients
  • Service clients via email, web chat and phone
  • Multitask between platforms on the client’s CRM system
  • Achieve specified client SLA’s

Required Knowledge and Experience

Mango 5 South Africa pride ourselves with having the best people, which are our most important assets. Mango 5 South Africa  has been recognized for having the highest ethics and strives for excellency through distinctly higher standards than the norm.

We therefore urge only candidates with these unique requirements and experience to apply for this stimulating position.

ADVERTISEMENT

CONTINUE READING BELOW

  • Must have matric
  • An exceptional negotiator
  • Have a minimum of 3 years customer service call centre experience
  • Neutral Accent
  • Highly proficient in spoken and written English
  • Computer literate with good data capturing capabilities
  • Experience working with USA clients advantageous
  • Ability to work shifts
  • Ability to multitask – working on multiple screens at once

Remuneration

  • Competitive Basic
  • Attendance bonus
  • Shift Allowance and transport provided home after shift
  • Commission
  • Medical Insurance and Emergency Assistance after 3 months of employment
  • E-Learning portal access to over 70 online courses to aid with personal development

Mode of Application

ADVERTISEMENT

CONTINUE READING BELOW

How to apply: Interested and qualified? Mango 5 South Africa

Note: Never pay money for any training, certificate, assessment, or testing to the recruiter. Report any such requests to Afrisat.pw.

Job Alert: Join Us on Telegram Now !!