IT Senior Technician at Mango 5

Job Description

Duties & Responsibilities

The successful applicant will be responsible for but not limited to the following job functions:

What you’ll do

• Install software required for all employees in order to perform their duties.
• Troubleshoot PC, network and email problems.
• Set up new workstations.
• User admin on SQL.
• Software is installed when agreed on.
• Keep servers running.
• Reduce IT maintenance cost.
• User/Hardware movement.
• Quick response and completion times of tickets logged.
• Adding PC’s/Laptops to the domain.
• Installing local and 3rd party software for agent, QA and back office users that is needed for them to work efficiently.
• Ensure that PC’s and laptops are virus free and password protected before allocation.

Required Knowledge and Experience

Mango 5 South Africa pride ourselves with having the best people, which are our most important assets. Mango 5 South Africa  has been recognized for having the highest ethics and strives for excellency through distinctly higher standards than the norm.

We therefore urge only candidates with these unique requirements and experience to apply for this stimulating position.

• Excellent interpersonal and client facing skills and a friendly, approachable demeanour.
• Excellent written and oral communication skills.
• Excellent attention to detail and planning skills.
• Ability to analyse problems, identify alternative solutions, and implement recommendations.
• CCNA and MCSA or equivalent Network Integration Specialist Diploma.
• Advanced knowledge and Experience of the following Networking concepts: TCP/IP, VoIP, QoS, MPLS, Firewall and VPN.
• Advanced knowledge and Experience in Server Management VMware and Hyper-V, windows 2012+ and Linux.
• Web Technologies knowledge would be an advantage.
• Understanding of Helpdesk Processes.
• Ability to troubleshoot effectively and quickly.
• Own Transport.

Mode of Application

How to apply: Interested and qualified? Mango 5 South Africa

Note: Never pay money for any training, certificate, assessment, or testing to the recruiter. Report any such requests to Afrisat.pw.

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