Job Description
Duties & Responsibilities
The successful applicant will be responsible for but not limited to the following job functions:
What you’ll do
- Install software required for all employees in order to perform their duties.
- Troubleshoot PC, network and email problems.
- Set up new workstations.
- User admin on SQL.
- Software is installed when agreed on.
- Keep servers running.
- Reduce IT maintenance cost.
- User/Hardware movement.
- Quick response and completion times of tickets logged.
- Adding PC’s/Laptops to the domain.
- Installing local and 3rd party software for agent, QA and back office users that is needed for them to work efficiently.
- Ensure that PC’s and laptops are virus free and password protected before allocation.
Required Knowledge and Experience
Mango 5 South Africa pride ourselves with having the best people, which are our most important assets. Mango 5 South Africa has been recognized for having the highest ethics and strives for excellency through distinctly higher standards than the norm.
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We therefore urge only candidates with these unique requirements and experience to apply for this stimulating position.
- Excellent interpersonal and client facing skills and a friendly, approachable demeanour.
- Excellent written and oral communication skills.
- Excellent attention to detail and planning skills.
- Ability to analyse problems, identify alternative solutions, and implement recommendations.
- CCNA and MCSA or equivalent Network Integration Specialist Diploma.
- Advanced knowledge and Experience of the following Networking concepts: TCP/IP, VoIP, QoS, MPLS, Firewall and VPN.
- Advanced knowledge and Experience in Server Management VMware and Hyper-V, windows 2012+ and Linux.
- Web Technologies knowledge would be an advantage.
- Understanding of Helpdesk Processes.
- Ability to troubleshoot effectively and quickly.
- Own Transport.
Mode of Application
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How to apply: Interested and qualified? Mango 5 South Africa
Note: Never pay money for any training, certificate, assessment, or testing to the recruiter. Report any such requests to Afrisat.pw.
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